Refund of payments made may be requested by Users of the Platform.

Once the closed wallet of a User is topped up, the User may decide that he/she does not want to use the Platform’s services anymore. In such a case, the Company may allow a refund to the concerned User. However, such claims for refund shall be allowed by the Company only for a period of two (2) months from the date on which the amount that is claimed for refund was added by the User to his wallet. Refunds claimed beyond the expiry of this time periodshall not be valid.